Frequently Asked Questions

Question: How long is the processing time?

Between 1-2 business days on average

 

Question: How long does shipping take?


United States:  3-5 business days 
Canada, UK & EU: 5-10 business days
Rest of the world: 7-14 business days

 

Question: How come my order hasn't shipped yet?


Our awesome team get the weekends off to spend quality time with their families. So if you place an order after 3pm EST on a Friday or on a Saturday, it will be shipped out on either Tuesday or Wednesday.

Question: I made a mistake on my order info, how do I correct it?

Please email us at: ( Hello@EveryDayGifts.co ) within 24 hours during processing time which you can make changes. Please note that once the order has been shipped, we will not be able to make any changes.

 

Question: What should I do if I want to cancel my order?

At Everyday Gifts Co, we take great pride in our quick processing and shipping times. Therefore, once an order is submitted, our dedicated team prepares it for dispatch. As a result, we can only accept order cancellation requests within the initial 24 hours following the placement of your order.

Simply email us at: Hello@EveryDayGifts.co

 

Question: How do I track my package?

Once your order has been processed and dispatched, you will receive an email with your tracking number.

To check the status of your order, please visit the Track My Order page.

 

Question: My order says delivered, but i haven't received it, What should I do?

Please follow these steps below:

1. Double check your mailbox (if applicable)

2. Sometimes, deliveries can arrive a day or two after the expected delivery date, we ask you to please be patient.

3.  You can contact your local post office and provide them with your tracking number to inquire about the status of your order.